Privacy Policy for Logo Central


Effective Date: 01/03/2025

At Logo Central we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us in-store or online at www.logocentral.co.nz.

1. Information We Collect

We collect different types of information to provide and improve our services:

Personal Information

We may collect personal details when you:

  • Place an order (online or in-store)
  • Create an account on our website
  • Subscribe to our newsletter
  • Contact us for inquiries or support

This may include:

✅ Full name
✅ Email address
✅ Shipping and billing address
✅ Phone number
✅ Payment details (processed securely, not stored by us)

Non-Personal Information

We may also collect non-personal data, such as:

  • IP address and browser type (when visiting our website)
  • Device information
  • Website browsing behavior (e.g., pages visited, time spent on the site)

2. How We Collect Information

  • Provided by You: Information you voluntarily submit when purchasing, creating an account, or subscribing to emails.
  • Automated Tracking: Collected via website cookies and analytics tools (see Section 5).
  • In-Store Transactions: When you provide information at checkout, request a service, or sign up for promotions.

3. How We Use Your Information

We use your information for the following purposes:

✅ Order Processing – To fulfill, deliver, and communicate updates about your order.
✅ Customer Support – To assist with inquiries, returns, or service requests.
✅ Marketing & Promotions – To send newsletters, discounts, and updates (only if you opt-in).
✅ Website & Business Improvement – To analyse customer trends and improve our offerings.
✅ Security & Fraud Prevention – To protect against fraudulent transactions.
✅ Legal Compliance – To meet legal and regulatory obligations.

4. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share information with:

  • Trusted Service Providers – Third parties assisting with payments, order fulfillment, and marketing.
  • Legal Authorities – If required by law or necessary to protect our business from fraud or security threats.

All third-party partners must follow strict confidentiality agreements.

5. Cookies & Tracking Technologies

Our website uses cookies to improve user experience and collect analytics. Cookies help us:

🍪 Store your preferences for faster browsing
📊 Analyse website traffic and shopping behavior
🔍 Provide personalised product recommendations

You can disable cookies in your browser settings, but this may impact some website features.

6. Data Protection & Security

We implement security measures to safeguard your personal data:

  • Encryption – Secure Socket Layer (SSL) protects payment transactions.
  • Restricted Access – Only authorised staff can access customer data.
  • Regular Security Audits – We review our security practices to prevent breaches.

Despite our precautions, no system is 100% secure. If you suspect unauthorised access, contact us immediately.

7. Your Rights & Choices

You have the right to:

✅ Access Your Data – Request a copy of the personal data we store.
✅ Request Changes – Update incorrect or outdated information.
✅ Opt-Out of Marketing – Unsubscribe from promotional emails at any time.
✅ Request Deletion – Ask us to remove your personal data (where legally applicable).

To exercise these rights, please contact us using the details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page, and continued use of our services implies acceptance of the updated terms.